Toolbox FAQ
Naviextras Toolbox installation
What is Naviextras Toolbox?
Naviextras Toolbox is a free, easy-to-use application that allows you to download and install available map updates or other content (Point of Interest - POI) onto your customer's navigation system.
Naviextras toolbox 3.18.5. Many downloads like Naviextras Toolbox may also include a serial number, cd key or keygen. Naviextras Toolbox - download the latest version for Windows XP/Vista/7/8/10. Free naviextras toolbox 3.18.5 voor mac download software at UpdateStar - A. Application Pioneer Naviextras Toolbox. Please choose a device for which you would like to purchase updates and extras. AVIC-F960BT EU/AVIC-F960DAB EU/AVIC-F860BT EU. AVIC-F60DAB AU/AVIC-F960DAB AU. We created a free, easy-to-use software called Naviextras Toolbox, just for you. This makes downloading map updates possible. Supported platforms: Windows 7, Windows 8, Windows 10 or macOS (latest and two earlier versions). Please note that Naviextras Toolbox requires a minimum display resolution of 1024.768.
How can I update my existing maps?
You can update the maps via Naviextras Toolbox application. Please check the Guide for detailed information about the map update process.
Navigate to the 'Available update' screen in the Naviextras Toolbox where all updates are listed.
If you would like to purchase a map update select 'Buy updates' option.
Please make sure that you have run the navigation system at least once in your vehicle before attempting to update.
How can I obtain the latest version of the Naviextras Toolbox?
Once a new version of Naviextras Toolbox is available, the program will automatically instruct you to update your current version. If you are uncomfortable using this automatic update method, you can choose to install the newest Naviextras Toolbox from toyota-carmax.welcome.naviextras.com site and download the installation program accompanying the latest version of Naviextras Toolbox.
Can I install the Naviextras Toolbox to Windows?
Yes, Naviextras Toolbox is compatible with Microsoft Windows version 7, 8 and 10.
Can I install Naviextras Toolbox to Mac?
Yes, Naviextras Toolbox is compatible with Mac, macOS (latest and two earlier versions supported).
Do I need an internet connection to download the latest maps/content?
The Naviextras Toolbox needs to connect to online servers for completing various functions including checking for updates and downloading the latest maps.
How do I start the Naviextras Toolbox?
When you downloaded and installed the Naviextras Toolbox, launch it with the Naviextras Toolbox icon. You can find it among your downloaded applications. For quick access place it on your desktop.
What languages does the Naviextras Toolbox support?
The Naviextras Toolbox is available in multiple languages. Please use the menu selector and click on LANGUAGE to view all available languages.
Naviextras Toolbox usage and operation
How can I create an Naviextras Toolbox account?
To download map updates you need to create an account in the Naviextras Toolbox application. Start the Naviextras Toolbox, click on ’Registration’ and provide your name, email address and password.
I forgot my password. What can I do?
If you forgot your password, use the Forgot Password link to recover your password.
I have not received the forgotten password email. What can I do?
First, please check to see if it is in your email’s spam folder. If you do not find the email, you can send a new reminder or you can contact Customer Care.
Map updates
How can I update my existing maps?
You can update your customer's maps via Naviextras Toolbox application. For a quick reference, follow these 4 steps:
- Insert a USB key to your navigation device and save its navigation data
- Download Naviextras Toolbox to your computer and insert the USB drive that contains the navigation data. Launch the Naviextras Toolbox and login to your account.
- Follow the instructions on the screen to update your map
- Re-insert the USB drive into your navigation device and upload the data
How can I check the availability of any map updates?
You can check it in the Naviextras Toolbox in the Available Updates/Buy Updates menu or you can subscribe for newsletter to receive notifications about new map updates or news via email.
How often should I check for map updates?
We periodically renew our map data to keep the map as accurate as possible. Please contact your local TOYOTA dealer for more information.
Can I install available updates later?
Yes, all available updates can be installed at any point in time.
How long should it take to download the map data?
The download time varies based on the content being downloaded and your internet connection speed. It is recommended to use a broadband internet connection for downloading updates and new contents.
Common problems and solutions
How do I resolve a connection error?
A connection error indicates that the Naviextras Toolbox is unable to reach the online update servers. Please ensure there is an active internet connection available and try to load the Naviextras Toolbox again. Please check the Antivirus, Firewall and Proxy Settings that there are no restrictions, because that can cause connection error, as well.
Why is Naviextras Toolbox not detecting the USB flash drive?
- Make sure you have enough free space on the USB flash drive to which you wish to download map update. Minimum recommended free size: 16 GB.
- Check if the USB flash drive slot (reader) on your computer is working properly.
Why am I seeing ‘The computer has insufficient free space’?
Naviextras Toolbox needs to first download the selected products from an online server before copying the data to your USB drive. If you see this error, please ensure you have sufficient free space on your computer and restart the download and install process. The free space required varies according to map region.
Why does the download process fail?
The most possible cause is that the Naviextras Toolbox cannot reach the update server due to network issues. Please check your network connectivity.
Do you have a contact centre for support?
If you experience any problems while using Naviextras Toolbox, or you have a question or complaint please use the menu selector and click on HELP
Lincoln Toolbox – Installation
What is the Lincoln Toolbox? What is it for?
Lincoln Toolbox is a free-of-charge software that allows you to download, purchase, and install map updates to your navigation. Without the Lincoln Toolbox, you cannot download updates to your navigation. Download the Lincoln Toolbox here.
How do I download the Lincoln Toolbox?
You can download the Map updater software from https://lincoln.welcome.naviextras.com/ website. Go to Get your update page directly.
How can I obtain the latest version of Lincoln Toolbox?
Once a new version of Lincoln Toolbox is available, the program will automatically instruct you to update your current version. If you are uncomfortable using this automatic update method, you can choose to install the newest Lincoln Toolbox from https://lincoln.welcome.naviextras.com/ and download the installation program accompanying the latest version of the Lincoln Toolbox.
Can I install Lincoln Toolbox to Windows?
Yes, Lincoln Toolbox is compatible with up-to-date Microsoft Windows version 7, 8 and 10.
Can I install Lincoln Toolbox to Mac?
Yes, Lincoln Toolbox is compatible with Mac, OSX 10.10 or newer version.If you are using the OSX Catalina, please download and install the latest version of the Lincoln Toolbox, that is compatible with your OSX. The previous Lincoln Toolbox won’t start after OSX update Catalina.
Do I need an internet connection to download the latest maps/content?
The Lincoln Toolbox needs to connect to online servers for completing various functions including checking for updates and downloading the latest maps.
How do I start the Lincoln Toolbox?
When you downloaded and installed the Lincoln Toolbox, launch it with the icon on your desktop.
What languages does the Lincoln Toolbox support?
The Lincoln Toolbox is available in English, French and Arabic. Please use the LANGUAGE selector to view all available languages.
Lincoln Toolbox – Usage and operation
How can I create a Lincoln Toolbox account?
To download map updates, you need to create an account in Lincoln Toolbox application. When starting the Lincoln Toolbox, you are required to register, by providing your name, email address and password.
I forgot my login email. What can I do?
If you forgot the email address that you used for creating the Lincoln Toolbox account, you must register again. All the content that you have obtained previously will still be available to you
I forgot my password. What can I do?
If you forgot your password, use the Forgot Password link to recover your password.
Map updates
How can I update my existing maps?
You can update your maps via Lincoln Toolbox application. For a quick reference, follow these 3 steps:1. Download Lincoln Toolbox to your computer and launch it.
2. Follow the instructions on the screen to update your map
3. Insert your USB stick into the navigation device and update the system.
Please check the How to Guide for detailed information.
How can I check the availability of any map updates?
Launch the Lincoln Toolbox, Register or Log in, and Lincoln Toolbox will offer them for download and install. If you want to know before launching Lincoln Toolbox whether a new map version was released, please sign up for newsletters here to get notified by email.
How often should I check for map updates?
Map updates are released once per year. It is recommended to subscribe for the free newsletter to get notified when a new update is available for your car.
Can I install available updates later?
Yes, all available updates can be installed at any point in time.
How long should it take to download the map data?
The download time varies based on the content being downloaded and your internet connection speed. It is recommended to use a broadband internet connection for downloading updates and new contents.
Lincoln Toolbox – Common problems and solutions
How do I resolve a connection error?
A connection error indicates that the Lincoln Toolbox is unable to reach the online update servers. Please ensure there is an active internet connection available and try to load the Lincoln Toolbox again.
Why VIN is required by the Lincoln Toolbox?
The Lincoln Toolbox requires VIN to identify what updates your head unit is eligible for. The software version is required to check if your head unit needs a software update. To use the latest maps, you require the latest software version.
Where can I find the VIN information?
Navigate to the General Settings of the head unit, then select the 'About SYNC' menu. The VIN and the software version will be listed there.
What do I need to do after I gave my vehicle identifiers?
Once your vehicle has been successfully identified, the Lincoln Toolbox will inform you about any available updates. It is recommended that you install all available updates to keep your Navigation System up to date. The latest software version is required to install map updates to your vehicle. If your head unit needs a software update, please find a local dealership where your vehicle can be updated to the latest software version.
Why is Lincoln Toolbox not detecting USB flash drive?
1. Make sure you have enough free space on the USB flash drive to which you wish to download map update. Minimum size: 4 GB
2. Check if the USB flash drive slot (reader) on your computer is working properly.
Why am I seeing ‘the computer has insufficient free space’?
Lincoln Toolbox needs to first download the selected products from an online server before copying the data to your USB drive. If you see this error, please ensure you have sufficient free space on your computer and restart the download and install process. The free space required varies according to map region.
Why does the download process fail?
The most possible cause is that the Map Updater cannot reach the update server due network issues. Please check your network connectivity.
Naviextras Maps Free Download For Mac
I am using Mac and the Lincoln Toolbox won’t start. What should I do?
If you have updated your OSX for Catalina, the Lincoln Toolbox will work only if you delete the previous version of the Lincoln Toolbox and download the latest one.
What do I need to pay attention at the first usage?
When using the Lincoln Toolbox on Catalina macOS for the first time, an additional permission is required to allow the application to access files on your data carrier/device. Please allow this, otherwise the Lincoln Toolbox won’t run anymore.
Can I change the application permission settings later?
You can set the application permissions anytime in System Preferences. Go to Security & Privacy > Files and Folders and tick the box next to Removable volumes under the Lincoln Toolbox application.
Naviextras Toolbox For Mac
Do you have a contact centre for support?
Please contact your Lincoln Retailer for further assistance.